At Ab fly, we are committed to protecting the privacy and security of our customers’ personal information. This Privacy Policy outlines how we collect, use, share, and protect your information when you engage with our services. By using Ab fly's services or interacting with our website, you consent to the data practices described in this policy.
1. Information We Collect :
We collect personal and transactional information to provide and enhance our services. This includes:
Name, address, email address, and phone number.
a. Information You Provide Directly:
Shipment details, such as package content, value, and destination.r.
Payment information for processing transactions.
Any other information you provide through our customer service channels.
b. Automatically Collected Information:
Website usage data: We use cookies and similar technologies to collect information about your browsing behavior on our website, such as IP address, browser type, device information, and pages visited.
Tracking data: We collect shipment tracking data, such as package location and delivery status. leo.
. Information from Third-Party Sources:
We may receive additional personal information from third-party partners or public sources, such as address verification services or payment processors.
2. How We Use Your Information:
Ab fly may use Personal Data for the following purposes
Provide and improve our courier and logistics services.
Process shipments, deliveries, and payments
Communicate with you about the status of your shipments, billing, and customer support inquiries.
Enhance the security of our services and prevent fraud.
Personalize your experience on our website and offer relevant promotions or services
3. Sharing Your Information:
We do not sell your personal information. However, we may share your data in the following circumstances:
Service Providers:: We share information with third-party companies who assist with our business operations, such as payment processors, shipping partners, or IT service providers.
Legal and Regulatory Authorities:::::: We may share your information if required by law, in response to legal processes, or to protect the rights, property, or safety of ab fly, our customers, or the public.
Business Transfers: In the event of a merger, acquisition, or sale of FlyEx BD’s assets, your personal information may be transferred as part of the transaction.
4. Data Security:
We implement appropriate physical, technical, and administrative safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no security measures are perfect, and we cannot guarantee the absolute security of your information.
5. Your Choices & Rights:
You have the following rights regarding your personal data:
Access and Correction:: You can request access to or correction of your personal information by contacting us at abflycargo@gmail.com
Opt-Out of Marketing Communications: You can opt-out of receiving promotional emails by following the unsubscribe instructions in our communications or contacting us directly.
Data Deletion::::You may request the deletion of your personal data, subject to legal requirements and our need to retain certain information for business or regulatory purposes.
6. Use of Cookies and Tracking Technologies:
Ab fly uses cookies and similar technologies to enhance your online experience. Cookies are small text files stored on your device that help us understand your preferences, improve website functionality, and offer relevant content. You can manage your cookie preferences through your browser settings.
7. Children’s Privacy:
Ab fly does not knowingly collect personal information from individuals under the age of 13. If we become aware that we have inadvertently received such data, we will take steps to delete it.